Policy Management

As a minimum, customers expect their fleet policy to satisfy their cultural and corporate fleet objectives. In addition, an effective fleet policy will encourage high standards of driving and enhance health and safety compliance. This all needs to be underpinned by robust, effective management and record keeping procedures.

To achieve fleet policy compliance requires a vehicle selection and ordering process that is 100% robust. We invest in our customers by designing and building a bespoke web portal specific to your needs. Over and above this our system can accommodate the most simple or complex of order processing and sign off requirements. For one customer with a mix of complex vehicle fit out options we provide a fully automated and electronic seven stage approval process. This is required to ensure that all necessary sign off and validation requirements have been met. In our experience no other off the shelf or bespoke quoting system offers that degree of auditable flexibility.

How do I ensure fleet policy compliance?

Today access to the majority of fleet services can be automated but drivers still have a need to interact with highly trained Customer Services personnel. As we act as the outsourced fleet department for the majority of our customers we are required to immerse ourselves in their culture.

To achieve fleet policy compliance requires a vehicle selection and ordering process that is 100% robust. We invest in our customers by designing and building a bespoke web portal specific to your needs. Over and above this our system can accommodate the most simple or complex of order processing and sign off requirements.

For one customer with a mix of complex vehicle fit out options we provide a fully automated and electronic seven stage approval process. This is required to ensure that all necessary sign off and validation requirements have been met. In our experience no other off the shelf or bespoke quoting system offers that degree of auditable flexibility.

Today access to the majority of fleet services can be automated but drivers still have a need to interact with highly trained Customer Services personnel. As we act as the outsourced fleet department for the majority of our customers we are required to immerse ourselves in their culture. Given the strategic importance of fleet our Customer Service teams are often at the forefront of managing drivers through challenging scenarios. In many cases our teams are required to do this when the drivers themselves may not be fully aware of impending changes.